Advantage IT is your trusted partner for comprehensive managed security services, delivering robust cybersecurity solutions tailored to protect your business in today’s digital landscape.
At Advantage IT, we know cybersecurity is not simply nice. It’s vital. Our managed security services are designed in order to protect your company against the changing threats of contemporary times.
Can you help bring my business in line with regulatory regulations?Certainly. Our job is to ensure you meet HIPAA, PCI-DSS, SOC 2 and other regulatory requirements by installing compliant systems and keeping your documentation current.
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🔍 24/7 Security Monitoring & Threat Detection
Our Security Operations Center (SOC) continues to monitor your systems, detecting any suspicious activity in real time.
🛠️ Vulnerability Assessments & Patch Management
We pinpoint weak spots in your system and patch them in order to prevent cybercriminals from getting through the door.
⚡ Incident Response & Remediation
The moment a breach occurs, we take action to contain it and heal your systems, protecting your data.
🧠 Employee Cybersecurity Training
We teach your team how to tell what might be a scam, particularly phishing scams, and by so doing cut human error — the biggest cause of breaches in this industry at present.
📋 Compliance & Risk Management
If you work in healthcare, finance or e-commerce, we help ensure your business complies with regulations in such areas through our line of documented security procedures.
Many businesses struggle with maintaining an in-house IT team, leading to high operational costs and limited expertise. Outsourcing your Help Desk Services with Advantage IT offers numerous benefits:
Our structured and efficient approach ensures that your business experiences minimal disruption due to IT issues:
Users can report issues via phone, email, or an online ticketing system. Our technicians quickly diagnose the problem.
Most IT issues can be resolved remotely, ensuring fast solutions and minimal downtime.
For hardware failures or complex network issues, our local technicians in Colorado Springs are dispatched to your location.
We proactively monitor systems to detect and fix issues before they impact your business.
You can contact our help desk by phone at (719) 375-2111, by email at In**@***********it.com, or through our online portal.
Our help desk operates from 8am to 6pm. After-hours support is available for urgent issues.
The help desk can assist with a wide range of technical issues, including software problems, hardware malfunctions, network connectivity issues, and more.
The time to resolve a support ticket can vary depending on the complexity of the issue. Our goal is to resolve tickets promptly and efficiently.
Yes, you can track the status of your support ticket through our online portal. You will receive updates as your ticket progresses.
Yes, the help desk can assist with software installation, updates, and troubleshooting for a variety of applications.
Yes, our help desk offers remote support to assist with troubleshooting and resolving technical issues.
Pueblo
Castle Rock
Parker
Highlands Ranch
Centennial
Fort Carson
Cimarron Hills
Colorado Springs
Fountain
Black Forest
Security-Widefield
Stratmoor
Manitou Springs
Woodland Park
Monument
Palmer Lake
Cripple Creek
Divide & Florissant
Calhan
Peyton
At Advantage It, our specialists provide complete technology solutions including planning, installation, migration, maintenance and support to ensure the best success for your business.