Advantage IT is your trusted partner for comprehensive managed security services, delivering robust cybersecurity solutions tailored to protect your business in today’s digital landscape.
At Advantage IT, we understand that cybersecurity is not a luxury—it’s a necessity. Our managed security services are designed to proactively defend your business against evolving cyber threats.
Can you help my business with compliance?
Yes. We help businesses meet HIPAA, PCI-DSS, SOC 2, and other regulatory standards by implementing compliant systems and keeping your documentation up to date.
Our security operations center (SOC) continuously monitors your systems to detect and respond to suspicious activity in real time.
We identify weak points in your system and implement patches to prevent cybercriminals from exploiting them.
If a breach occurs, we act fast to contain the damage, recover your systems, and secure your data.
We educate your team on recognizing threats like phishing scams, helping to reduce human error — the #1 cause of breaches.
Whether you’re in healthcare, finance, or eCommerce, we help you maintain industry compliance with documented security protocols.
Many businesses struggle with maintaining an in-house IT team, leading to high operational costs and limited expertise. Outsourcing your Help Desk Services with Advantage IT offers numerous benefits:
Our structured and efficient approach ensures that your business experiences minimal disruption due to IT issues:
Users can report issues via phone, email, or an online ticketing system. Our technicians quickly diagnose the problem.
Most IT issues can be resolved remotely, ensuring fast solutions and minimal downtime.
For hardware failures or complex network issues, our local technicians in Colorado Springs are dispatched to your location.
We proactively monitor systems to detect and fix issues before they impact your business.
You can contact our help desk by phone at (719) 375-2111, by email at In**@***********it.com, or through our online portal.
Our help desk operates from 8am to 6pm. After-hours support is available for urgent issues.
The help desk can assist with a wide range of technical issues, including software problems, hardware malfunctions, network connectivity issues, and more.
The time to resolve a support ticket can vary depending on the complexity of the issue. Our goal is to resolve tickets promptly and efficiently.
Yes, you can track the status of your support ticket through our online portal. You will receive updates as your ticket progresses.
Yes, the help desk can assist with software installation, updates, and troubleshooting for a variety of applications.
Yes, our help desk offers remote support to assist with troubleshooting and resolving technical issues.
At Advantage It, our specialists provide complete technology solutions including planning, installation, migration, maintenance and support to ensure the best success for your business.